Frequently Asked Questions

Do you take commissions?

Yes I am happy to discuss your art needs to work on a commission. These will depend on time and work that is already in progress. Please use the contact form to send me your requirements.

What mediums do you work with?

I work mostly with acrylic paint on canvas, board and upcycled vinyl records. These are either top coated with resin, gloss or matte varnish.

Why is my work a different colour and has texture?

There are many factors including brightness, calibration of screen, light from the environment which make a painting look a certain colour on different computer and phone screens than in real life. I try my best to describe the colours but please be aware it may come to you looking lighter or darker or even more off white than white. In regards to textures. There will always be texture in flow paintings. It is very hard to get a completely smooth look. However, I believe this adds to a unique art work. If you are looking at a vinyl record to purchase you may still be able to see the outline of the label in the middle bit in certain lights. Again this is a unique feature of upcycling this surface to use. Returns will not be accepted if you change you mind about the colour. Please ask any questions to ensure the colours are what you want to match your decor.

Payment

Payments through Paypal are available for. New Zealand customers only are able to pay by internet banking. Please contact for bank details. Payment to be cleared before art is shipped.

Shipping

All art work within New Zealand is sent via courier.

For international customers if you are willing to pay for postage, customs fees and duty I am happy to send it to you. Most of the time I prefer to send by International Courier which will be tracked, signature required and insured however there are some countries where I can not get this service. These will be sent by International Air without tracking, signature or insurance. This is a risk that the collector/buyer will have to undertake if they are in a non courier country. Please ask if you would like to know if your country has courier or air post and the price.

How much will it cost to ship?

Shipping depends on how many pieces you have purchased, how big they are and where it is being sent. If you would like to know how much it will cost before purchase please ask.

Can I ship to a P.O Box?

Not at this time.

What do you use to package the art for shipping?

I use as much recyclable material as I can. Your art may come in a box that has been used for something else before. However, I always ensure that there is sufficient packaging around your art work such as thick paper to protect against dust, bubble wrap for protection, cardboard and other inserts. If you have questions about how your art will be packed please let me know.

Returns

A refund is not provided if you have changed your mind about a particular purchase, so please choose carefully.

For any returns the purchaser will need to pay for postage or any further duty and fees. You may be entitled to a replacement, fix or refund depending on the circumstances, Please contact to discuss.

Terms and Conditions on Invoice

These terms & conditions show on your invoice for payment. Please read and once payment is made this shows your acceptance of these. Thank you
1. Any customs fees, duty or tax will be the responsibility of the collector (you) and are not including in the invoice price. This means you may have to pay fees before receiving you art from your country’s customs centre.
2. If art is to be returned for any reason the payment of return courier is the responsibility of the collector.
3. Your art work/s will be sent within 5 days of payment received by the artist. If this time needs to be extended the artist will advise.
4. When payment is received the collector becomes the owner and will be responsible for the art work and the risk of damage or loss will pass to you.
5. Copyright of the art work remains with the artist.
6. You may not produce any image of the Artwork and may not, at any time, publish or submit for publication or
reproduction any image of the Artwork to any third party, including any internet website for any purpose.